Glossary

Escalation (handoff)

Passing a conversation or task from an AI agent to a person, with a summary of what has happened so far.

Why it mattersGood handoffs mean customers never have to repeat themselves.

In practice at aidotzOur workflow builder uses this: describe the job in your own words. Turns a plain-English brief into a working workflow.Meet the workflow builder →

An operations desk at night with monitors showing workflow diagrams

NewsletterAI automation, once a month.New use cases, prompts and guides. No spam.

Hand off the busywork.

01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it

Discovery call · 30 minVideo call with the rainmindz team

Pick a day · November

Pick a time · Mountain Time